10 Best Practices for Engaging Your Alumni on Social Media
Social media is a pivotal tool for alumni engagement, especially for young alumni who spend a lot more time on social media platforms than older generations. Engaging young alumni after graduation is crucial to building lifelong relationships. In order to stay connected with these young alumni after graduation, the two must-haves are: an effective alumni social media strategy and high-quality content.
Let’s take a look at some of the best practices for engaging alumni using social media from world-famous educational institutions, and how they use social media posts and content for engagement:
1. Talk about your professors
Alumni respect the professors who helped them master new skills and gain valuable knowledge during their formative years. A social media post featuring one of your beloved professors can tap into your alumni’s sense of gratitude and nostalgia, strengthening the sense of belongingness to the institution.
Keeping alumni regularly informed about deceased professors also offers a good opportunity for the former to pay their respects.
2. Let alumni share their experiences
One of the ways to engage and motivate your followers is to share inspiring alumni stories. It can be stories related to internships, scientific research, entrepreneurship projects, or other topics that resonate with your audience on social media.
3. Celebrate your alumni’s accomplishments
Celebrating the small and big wins of your alumni paves the way for stronger bonds.
If one of your alumni gets recognized for an academic or business front, don’t forget to give a shout-out to this achievement. Show your followers that you are truly proud of people who glorify their alma mater. Genuine appreciation for your alumni's success will make them feel valued and more connected to your institution.
4. Inspire creativity
One way to truly create an alumni community is to help them display their skills. Encourage them to create and share the artworks that represent your educational institution. Creative works of your alumni would perfectly complement your social media content strategy and help your alumni feel welcomed.
Remember that you can’t share your alumni’s work without getting their permission and you should always tag the original content creators in your posts.
5. Start a hashtag
Hashtags play an essential role in content promotion. If you want to improve the visibility of your social media content and increase reach and alumni engagement, you should add relevant hashtags to each post.
Here are a few basic rules to follow:
- Add three to seven hashtags to each caption or tweet
- Create your own branded hashtags (e.g., #berkeleyforlife, #berkeleyPOV)
- Make sure that all hashtags you are using are relevant to the image and message of your post
If you have already mastered the art of using hashtags, you can start a hashtag to collect a specific type of alumni content.
6. Share throwbacks
“Throwback-to-the-good-old-days” posts resonate with graduate students on a deep emotional level. Sharing black-and-white photographs of campus buildings and other old pictures that evoke nostalgia is bound to grab attention and further boost alumni engagement on social media.
7. Cross-promote your content
Whenever you post a new article in your blog or add a thought-provoking research paper to your publication database, you should share updates on social media with the alumni. Try writing a short caption to intrigue your readers and use a call-to-action to invite them to your website. Here are a few examples of call-to-actions you can use: check the link in the bio, browse this site, or hit the link below.
8. Provide useful information
If you want to engage your alumni, you should provide them with useful information. For instance, you can give tips on how to apply for an internship or how to stay productive while working from home. Also, you can share checklists, guides, templates, or any other helpful alumni-centric content.
Stanford University published a holiday gift guide for book lovers and invited its alumni to check it out. It’s a great example of helpful and relevant content to use on Instagram.
9. Offer discounts
Do you use social media to sell college merchandise? Offer your alumni a special discount, and you will hit two birds with one stone – boost your alumni engagement on social media and increase sales. Numerous institutions have used this approach and seen great results.
10. Share inspirational quotes
People like to share inspirational quotes with their friends, family, and coworkers. Inspirational quotes are a big hit amongst alumni of all ages. Posting daily or weekly inspirational quotes to motivate your audience is a great way to drive alumni engagement on social media. Remember to choose quotes that resonate the most with your alumni.
Wrapping it up
Today, social media has become the prime platform for alumni engagement and if you’re not leveraging it already, you’re missing out on engagement opportunities. A vast majority of your alumni community is more active on social media than anywhere else, so a strong social media presence should be a part of your alumni engagement strategy. Incorporate these 10 tried and tested strategies to drive higher alumni engagement than ever via social media.
About the Author
Kristin Savage is a freelance writer and blogger at Subjecto. Her main target audiences are college students and young professionals. She covers topics related to college life, academic success, and starting a career. She always provides her readers with actionable tips they can easily apply to solve their dilemmas and problems.
Blackbaud, the leading provider of software for powering social impact, and Almabase, the digital-first alumni engagement solution, have announced the expansion of their partnership to the education sectors of Canada and the United Kingdom. The partnership will provide institutions with a modern, digital-first solution to improve constituent data, drive self-serve engagement, and boost event participation.
A Unified Vision
The partnership aligns with Blackbaud’s commitment to customer-centric innovation across digital engagement, Advancement CRM, and financials.
“Partners bring integrated capabilities that extend capabilities and outcomes for Blackbaud customers. We are thrilled that Almabase’s offering, integrated with Blackbaud Raiser’s Edge NXT® and leveraging Blackbaud’s best-in-class payment solution, Blackbaud Merchant Services™, is now available to even more of our customers around the world.”
- Liz Price, Sr. Director of Global Partners at Blackbaud